Return Policy
 
 

Every order from RHINESTONE WEAR  is made-to-order just for you. Since every product is custom made, returned items can't be resold on our website. We strongly encourage responsible shopping:

  • Find out as much information about the sizing as you can and please email or call with ANY questions or confusion. Fitted T Shirts sizes run very small.
  • Double check your order before you complete your check out and make sure everything is correct. If you see a mistake after you check out, please notify us as quickly as possible. We will try our best to accommodate you; however since we produce and ship very quickly, this is not always possible.

However, we understand mistakes are made. So here's our assurance:

  • If we make a mistake, we will send you a replacement or refund your money.
  • If you make a mistake with your order, email us and we will see what we can do fairly to help you get the shirt you want. We want you to be happy with your order.
  • Since bulk orders receive a substantial discount, we can only provide exchanges or returns for those items that are materially different than the original order or defective in some way.
  • Since size information is readily available on the site, we may not choose to not accept a return or exchange at our discretion.

If you would like to return an item, please email or call us within 24 hours days of receipt of the order and describe the problem. Include your order number in the correspondence.

NOTE: CUSTOM ORDER CANCELLATION – ONCE WORK GRAPHIC DESIGNS HAVE BEEN ACCEPTED BY CUSTOMER A TWENTY PERCENT (20%) CANCELLATION FEE WILL BE CHARGED.

Please note: Shipping charges are only refundable if your return is a result of an error made by Rhinestone Wear.